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 Now In:
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All prices are F.O.B. our plant. Unless otherwise approved, orders must be prepaid or C.O.D. with Certified check or Visa/Mastercard. Prices are subject to change without notice. Customers checks returned N.S.F. will be charged $10.00.
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All orders should include quantity, and part number. All orders should include the customers name, address, zip code and phone or fax number. When using a credit card, provide card number and expiration.
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EXPORT AND EXPRESS ORDERS
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To offset preparation expenses a $4.00 export charge is added to shipments outside of the US. $5.00 is added to orders sent Fed Ex, U.P.S., red, blue and 3 day service.
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A return authorization number is required on all returns. The number can be obtained by calling prior to shipping the product.
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A copy of the invoice must accompany the part(s) when being returned.
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A minimum 10% restocking fee will be deducted from the credit given for the part(s). Higher restocking fees will be determined per the condition of the part(s). Exceptions to this rule will be:
a) Parts sent in error
b) Defective parts
c) Exchange parts.
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There will be no credit given for items purchased more than one year prior to the date of return, or special order items. Freight on all return must be prepaid.
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QUALITY POLICY
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Howe Racing Enterprises, Inc. will repair or replace any Howe products found upon our inspection to be defective in material or workmanship within one year from the date of purchase for the original purchaser. H.R.E. will not replace a product found to have been modified or to have failed from negligence or improper use. Howe Racing Ent., Inc. products are not approved or intended for street use.
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DEPOSITS
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Frame assembly and chassis orders require a 20% minimum deposit. These deposits are refundable only in merchandise. Unique or special order chassis may require larger deposits or complete prepayment.
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PARTS PICK UP
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We encourage all customers to buy from our dealers rather than direct, as the prices and technical support are the same. All orders picked up at our plant should be called in prior to pick-up by dealers or racers. Our hours are 8:00am to 5:00pm, Monday through Friday.
Most U.P.S. orders are shipped the same day if ordered by 3:00pm E.S.T.; red and blue label by 3:30. Common freight (truck) orders ship within 3 working days.
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CHASSIS REPAIR
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Chassis may be repaired or modified at our facility by appointment on a first call first serve basis. No frame repair work will be scheduled to start on a Friday through it may be finished from the previous day. Prior to bringing a chassis or frame for work the following steps should be taken to avoid additional labor.
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Remove the fuel cell and drain the fuel lines.
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Remove all grease, oil, rubber and body work from repair area.
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Remove engine, suspension, and ballast below the frame
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